Overview Why RezTracker™PMS Benefits Features Success Stories Pricing

RezTracker™PMS Product Features

From the beginning, our vision was to create a property management system that went above and beyond current hospitality standards. A system with countless customizable features that would excel in any size or type of property with any number of operational needs. And so, we assembled a team of hospitality specialists, resort owners and information technology experts to examine every angle of the lodging industry. The result is RezTracker™PMS, a powerful, Web-based system with features that standout from the competition.

Setup

• No more downloading updates with an on-demand 24/7 Web-based platform
• No need to synchronize multiple computers or computer networks
• No software or scripts necessary to get system up and running
• Instant, real-time availability synchronized with our Internet Reservation Module
• Quickly setup unlimited room types and create multiple rate levels and packages

Reservations

• Book by room type and / or room number
• Create composite (virtual) units
• Automatic rate calculations by unit / room types, weekends and seasons
• Set up deposit policy
• Set multiple deposit due dates
• Guest lookup by name or reservation stay
• Room chart reservations
• Quick check-in procedures
• Reservation audit by date / user
• Define discount rates
• Integration with Internet Reservation Module
• Property descriptions for a quick reservation reference
• Guest confirmations sent automatically
• Record special requests and automatically create “To Do” list
• Define payment types, revenue accounts, charge items, taxes and fees
• And so much more…

Yield Management

• Formulate rates with flexible user-defined dates and seasons
• Optimize availability automatically
• Dashboard charting of room reservations
• View and print out room reservations and availability in colored charts
• Capabilities for extending stays, monthly postings and forwarding balances
• Track all advance deposit postings
• Full control at check-in to charge and accept payments
• View or print any report, including arrivals, departures and sales analysis figures
• Manage inventory

Guest Ledger – Folio Billing

• Extensive searching and sorting of folio information by detail
• Manage folio billing and receipts by guest or unit
• Manage master and individual folio charges and payments
• Make manual insertions or adjustments at check-out
• View or print folio reports by detail or account summary
• Automatically calculate balance due and manually adjust rates at check-in
• Automatically post room charges and taxes
• Split billing options detailing room charges, taxes and incidentals for folio receipts
• Automatically make refunds in full or partial amounts by payment method
• Track and audit income and expenses due and payment method by account
• Unlimited tax definitions and posting of advance deposits
• View or print billing statements and inquiry screens
• Generate instant reports on deposits due, overdue and received
• Generate room availability and reservation level reports

Night Audit

• View and print folios
• Generate and save reports automatically
• Auto update room status
• Automatically charge pending deposits

CRM

• Manage all individuals and organizations
• Complete view of guest history and correspondence
• Configurable confirmation templates for e-mail or print
• Print and send correspondence to individuals and organizations
• Record birthday, anniversary, preferences, etc.
• Add organizations and set primary contact

Task Management

• Assign and monitor tasks
• Review history and notes for each task
• Integration with housekeeping and maintenance features

Gift Certificates

• Issue gift certificates
• Track remaining value, use and expiration
• Use as payment for advance reservations
• Assign to individuals or to organizations

Extras

• Housekeeping
• Maintenance work order
• Lost and found tracking
• Direct bill accounts
• AP / AR